FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
This trip typically starts in Surabaya and ends in either Surabaya or Bali. We can customize drop-off in Malang, Banyuwangi, or Bali depending on your travel plans.
Yes, but with some adjustments. Bromo and Sukamade are family-friendly. Ijen and Tumpak Sewu require a good fitness level, so these hikes may not be suitable for younger children or travelers with mobility issues.
Yes. All activities are led by experienced guides. We monitor volcanic activity and weather conditions closely, and we only run tours when it’s safe.
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Bromo: Easy. Jeep ride plus short hike to crater rim.
Ijen: Moderate. 3 km uphill trek (1.5–2 hrs). Optional descent to see blue flames.
Tumpak Sewu: Challenging. Steep descent with ropes, bamboo ladders, and river crossings — best for those with good mobility.
Sukamade: No trekking required, but the access road is bumpy and adventurous.
We provide comfortable mid-range hotels near Bromo & Ijen, and a basic jungle lodge at Sukamade (simple but clean, no luxury facilities). Upgrades are possible in other locations.
Wifi available in hotel
Yes, the blue flames are visible every night before sunrise, but they are best seen in the early hours (around 1:00 – 4:00 AM). Visibility depends on weather conditions.